TTY RELAY SERVICE

711 or 800-982-8771

A person who is deaf, hard-of-hearing, deafblind, or speech-disabled uses a TTY to type his/her conversation to a Relay Operator, who then reads the typed conversation to a hearing person. The Relay Operator relays the hearing person's spoken words by typing them back to the TTY user.

 

  • Dial the TTY number, 711 or 1-800-982-8771.

  • West Virginia Relay will answer with "8234" (for Relay Operator identification), "F" or "M" (for Relay Operator gender) and "NUMBER CALLING PLS GA." ("GA" denotes "go ahead.")

 

  • Type in the area code and telephone number you wish to call and then type "GA."

 

  • The Relay Operator will dial the number and relay the conversation to and from your TTY. Type in "GA" at the end of each message.

Need Information?

Do you need more information, or have a question or suggestion about our relay service? Let us know! 

VIDEO: HOW DOES WEST VIRGINIA RELAY SERVICE WORK?

COMPUTER ASCII CALL PROCESSING
711 or 800-982-8771

Computer users can also access West Virginia Relay directly by setting their communications software to the following protocols at speeds ranging from 300 to 2400 baud: (Note: It may be helpful to set the "time out" to 100 seconds.)

  • 8 Bits 

  • No Parity 

  • 1 Stop Bit 

  • Full Duplex

 

When calling at a rate of 300 baud or less, follow the setting below:

  • 8 Bits 

  • No Parity 

  • 1 Stop Bit 

  • Half Duplex

 

 

 
WEST VIRGINIA RELAY VIDEO

West Virginia Relay is provided by Sprint and administered by the Public Service Commission of West Virginia.  Although the information is available to anyone, West Virginia Relay retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:

 

  • Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of West Virginia Relay;

  • Include the information on your own server or in your own documents without the permission of West Virginia Relay;

  • Modify or re-use the text, graphics, or videos located on West Virginia Relay's website.

 

You may print copies of the information for your own personal use or store files on your own computer for your personal use only.

West Virginia Relay reserves all other rights. Copyright © West Virginia Relay 2019.  All rights reserved.