coming soon

711 or 800-982-8771

Hearing Carry-Over allows speech-disabled users with hearing to listen to the person they are calling. The HCO user types his/her conversation for the Relay Operator to read to the standard telephone user.

Need Information?

Do you need more information, or have a question or suggestion about our relay service? Let us know! 


The HCO user types his words to the Relay Operator.

The Relay Operator voices the typed message to the other party.

The other party speaks directly to the HCO user.


The Relay Operator specializes in all types of HCO calls, such as

  • HCO to TTY or

  • HCO to HCO.  


The HCO user listens while the Relay Operator voices the TTY user's typed message. The HCO user types his/her conversation directly to the TTY user.



The HCO user may contact other HCO users through Relay New Hampshire. The Relay Operator will voice to both parties what is typed on each user's TTY.




West Virginia Relay is provided by Sprint and administered by the Public Service Commission of West Virginia.  Although the information is available to anyone, West Virginia Relay retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:


  • Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of West Virginia Relay;

  • Include the information on your own server or in your own documents without the permission of West Virginia Relay;

  • Modify or re-use the text, graphics, or videos located on West Virginia Relay's website.


You may print copies of the information for your own personal use or store files on your own computer for your personal use only.

West Virginia Relay reserves all other rights. Copyright © West Virginia Relay 2020.  All rights reserved.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.