West Virginia Relay Customer Service is available to assist with TTY calls, or to receive customer suggestions, comments and complaints. When calling about a specific incident, please remember to provide the Relay Operator's identification number, date and time of call. Or, for assistance during a relay call, callers may ask to speak to the Relay Operator's supervisor. Customer Service will also accept requests for West Virginia Relay brochures, outreach materials, presentations, or any other additional relay information.
Any questions? Need assistance? Contact us!
West Virginia Relay Customer Service (24 hrs, 7 days, 365 days)
866-430-1274 or 800-676-3777 (TTY/Voice)
800-676-4290 (Español - TTY/Voz)
Sprint.TRSCustServ@sprint.com – E-mail
Customer Service for people with a speech disability (Speech-to-Speech)
Customer Service for people who use Voice Carry-Over (VCO)
Captioned Telephone (CapTel) Customer Service
International (Relay calls into the U.S. from International destinations)
Calls originating from a foreign destination will need to dial a U.S. access code
Sprint TTY Operator Service