Please, Don't Hang Up.
How to Report


 

 

 

 

 

 

 

 

 


 

At a Quick Glance

West Virginia Relay Videos

West Virginia Relay Flyer

Information for
Hearing Callers

Information for
Hard-of-Hearing

Please
Don't Hang Up

WVA Relay Customer Profile

Service
Feedback

FAQs


 

 

 

 

 

 

 

How to Report

Click here to report online

If you have experienced a hang-up when placing a relay call, you can complete the Hang-up Incident form online. A West Virginia Relay representative will follow up either by sending a brochure, a letter, or by telephoning the resident or business that is the source of the complaint, to better inform the party about the relay services and get across the message, “Please, Don’t Hang Up." It may be the most important call you will receive all day!”

Help West Virginia Relay increase awareness and get the message out there about the “Please, Don’t Hang Up.” campaign.