Customer Profile
The Customer Profile form allows users who access relay through a toll-free number to submit their user preferences such as:
- Frequently dialed numbers
- Emergency numbers
- Preferred Carrier of Choice
- Customer Notes
- Many other preferences
The Relay user will have the flexibility of updating their user preferences as needed. User information is confidential and secure.
There are two ways of obtaining and filling out your Profile Form:
Click here to type your profile form online and submit to West Virginia Relay Customer Service.
Click here to download the instructions
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Click here to download the
Customer Profile form
After you finish filling out the form, please mail it to:
- West Virginia Customer Service
P.O. Box 29230
Shawnee Mission, KS 66201-9230
- or fax the form to 1-877-877-3291
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